Author: Debbie Gilster

  • Best accounting software for MAC

    “What is the best accounting software to use for the MAC?”  

    I was asked this question this week. The person has a small business, uses a MAC and wants to use the best accounting software on the market. They want to make a smart buying decision, since face it, you live in your accounting software. They don’t want to run any Windows-based software in a parallel mode. Their small business, while simple now, is poised for grow this year. Intuit products (QuickBooks for small businesses and Quicken for personal finances) are the leader in the PC world. My criteria for “best accounting software” is well supported by a stable company, been in the market for a while and appears near the top of the list in purchases.

    While I am familiar with Quicken Essential for the MAC to handle personal finances, I am not quite so familiar with small business accounting software for the MAC. So…I did some quick research. I put the question out to my colleagues at AADMM (American Association of Daily Money Managers) and the Financial Organizing Special Interest Group for NAPO (National Association of Professional Organizers). I also did some quick searches on Google and looked to see what was selling best in MAC accounting software at Amazon.

    The answer came back…QuickBooks for MAC! (As of this writing the current version is QuickBooks 2011).

    Boy was I both surprised and happy. Surprised that someone else isn’t giving Intuit a run for their money in the Apple world and happy because I can work QuickBooks in my sleep. I like when I can refer something I know. It’s a great product for the price and can do (or be made to do) just about everything a small business needs. So, my recommendation for the best accounting software on the MAC is QuickBooks.

    Amazon has the best price, beating out the QuickBooks website. Here is the link to save you time.

    If you have other thoughts or feedback, I’d love to hear them! Post your comment.
  • Technology Tip: Tool to Create Free PDF Documents

    Need to create occasional sales flyers or price lists in a graphics software and then email the files to your distributors? Need to make the file small enough to send through email due to all of the pictures? Really don’t want your distributors to be able to easily edit the file?

    An easy solution is to save the file as a PDF type file. If all you need to do is create an occasional PDF file, then you probably don’t need to purchase the Adobe software to perform this task. (You probably have the free Adobe reader to view files but can’t create them.)

    If your computer or office suite software doesn’t already have something, we suggest using PDF995, available for free at www.pdf995.com. It installs a print driver so when you want a PDF-type file, you print to the PDF995 printer and the file is saved in a PDF format ready for you to attach to an email and send.

    For $9.95 you can purchase the software so you don’t see the advertising banner – for many occasional users this is no problem. Some other free PDF tools place a footer in your document listing the name of the product until you purchase the software. PDF995 doesn’t do this.

    I’m sure there are others out there but this product works!

    (This was originally posted in 2005 but I can still recommend the tool today.)

    Creative Commons Licensephoto credit: Kirsty Andrews
  • A clutter-free desk: 5 Steps to getting your paper organized

    The average executive wastes six weeks per year retrieving misplaced information due to messy desks and files, according to The Wall Street Journal. That’s a loss of $9,221 or, 12.3% of earnings for managers earning $75,000 a year. Professional organizers can help people like you clean up your act – starting with the desktop!

    A clean desk is not the sign of someone with nothing to do, nor is a messy desk the mark of a busy manager. Most of us can think and be more productive when sitting at a clean, well-organized desk.

    Here’s how to manage your files, organize your desktop and reduce stress so that you can better handle administrative tasks, which will help you become more productive.

    1. Define your objective and schedule time. Set a goal you can easily achieve in two hours or less. It’s best to tackle the top of the desk and save the desk drawers and bookcases for later.

    2. Start with a clean desk. Remove all the clutter from your desktop. Put everything — work papers, magazines, receipts, piles of loose business cards — in a box. Return coffee mugs to the kitchen. Are you starting to feel good about your progress? Now, you will be motivated to continue.

    3. Establish “homes” for items. Create “Action Files”, using bins, hanging folders or stacking trays. First, set up “In” and “Out” baskets. Label files “File”, “Read”, “Pay”, “Do” and “Pending”. Computer users should add “Enter”. If necessary, divide these categories even further. “Read” can be “Read-Urgent” and “Read-Important”. “Pay” can be “Pay-Business” and “Pay-Personal”. Get the round file (wastebasket) ready!!

    4. Sort the papers in the box, a small pile at a time, until the box is empty. “Clutter is postponed decisions,” says Barbara Hemphill, author of Taming the Paper Tiger. You can be proactive by deciding what to do with all your “stuff”. How? Just move each item into its new place or “home” based on what the next action is. Use your new Action Files. For example, unpaid bills go in “Pay”. Paid receipts go in “File”. Wait until the folder or stacking tray is full, then do all your filing at once. If no action is required, toss it. If you’re afraid you might throw something away that you’ll need later, save your trash for seven days. If you don’t need anything after one week, throw the bag out. Put desktop tools such as staplers, pencil holders and tape dispensers in your desk drawer. Limit family photos to one or two. Put plants on the floor. Your aim is to reduce visible clutter on your desk. Don’t answer your phone during this project, listen to soft music instead.

    5. Reward yourself. Finished? Good job! Instead of a sugary snack break, take a short walk or read a book. You can be proud of your accomplishment.

    With the right attitude, getting organized is easy. It means an end to missed deadlines, lost information and loss of control. If you still can’t face cleaning your desk alone, or you want a coach, call or email us today.

    Let me know how this works for you!

    (This was originally posted in 2002.)

    Creative Commons Licensephoto credit: blupics
  • Higher Gas Prices: What Can a Small Business Do?

    On September 1st, the IRS increased the mileage rate allowance to 48½ cents a mile from 40½ cents a mile. This 8-cent increase was prompted by soaring gas prices.

    At the same time Amtrak raised its fares, citing fuel costs have risen 40% from a year ago and are expected to continue climbing. Amtrak is in the transportation industry so we just accept this. But what should a small service business do? First, like Amtrak, be aware of how the cost is affecting your profit margin. Then, decide how you should handle it.

    Some options are:

    • Do nothing. Yes, you are making less money but your margins are still acceptable.
    • Increase your rates. (Typically your rates are to cover expenses like gas.)
    • Charge your clients for mileage.
    • Schedule jobs more geographically, rather than on client demand. (Clients may have to wait a few days longer to see you or charge them extra.)
    • Re-evaluate the way you deliver your services. Can you do more support via the phone or computer?
    • Refer work to other businesses in areas too far to drive.
    • Hire staff that lives farther from the office who could service those clients. Organize work so they don’t have to come into the office as often.

    Now is the time to assess your profitability. If you have to raise your rates, now is the time. Clients never like it but they will understand, especially if driving to the client site is the way they are serviced. Be clear with your clients why you’ve had to do this. When we hear that fuel costs have gone up by 40% for Amtrak, we can understand the price increase, even though we don’t have to like it.

    (This was orginally posted in 2005. While the specifc rate has changed, the issue has not. The suggestions still apply today!)

    Creative Commons License photo credit: futureatlas.com
  • QuickBooks Tip #16: Change Sales Tax Rate

    PROBLEM:

    The sales tax rate in your area is changing. You are a current user of QuickBooks® software and you need to ensure the proper rate will be applied to all sales.
     
    SOLUTION:
     
    To ensure everything flows smoothly and accurately be sure to execute all three steps!

     1.      Add the new Sales Tax Item to the Item List (Lists > Item List).

    • The Item Name will have to be different than what you are currently using. Consider putting the sales tax % on the Item Name. An example is “Sales Tax-OC (8.75%)”.
    • This can be done in advance of the date your sales tax will change.
    • If you use more than one sales tax item, be sure to add them all in.
    • You cannot delete or change the rate on your existing Sales Tax Items because you need the Item to properly calculate your sales tax return.

     
    2.      Change your Sales Tax Preferences to use the new Item.

    • Go to Edit > Preferences > Sales Tax > Company Preferences tab.
    • When you create any sale (Invoice, Sales Receipt) or credit memo, this Sales Tax Item will now be used as the default.
    • This can be done in advance of the date your sales tax will change ONLY if you will remember to change the Sales Tax Item on any sale. If you won’t, write a reminder to yourself to change this on the date the sales tax rate is effective.

     
    3.      Make the old Sales Tax Item inactive on the Item List.

    • Go to the Item List. Double click the old Sales Tax item and click the box ‘Item is Inactive’.
    • Do this on the date the new Sales tax is effective!

     

    Don’t forget to change any shopping cart systems you may also be using!

    Want more QuickBooks tips and techniques? Check out our Effective Results Club.

    (This was originally posted in 2009.)

    Creative Commons License photo credit: Horia Varlan
  • The Cost of Not Being Nice

    Twice this month I observed small business owners chewing out their staff inappropriately. One wrote a rude note to an employee and the other basically belittled a staff member in front of me. The owners felt justified because of their load running the business. They were frustrated that no one could get it like they could. What they didn’t get was the damage they had caused.

    Assistant professor Christine Porath at the University of Southern California’s Marshall School of Business has researched the subject of incivility in the workplace for nearly a decade.

    Her findings include: one in eight workers who feel disrespected will ultimately leave an unpleasant workplace. Half of the employees who experience incivility will lose time fretting about future interactions, and one-fourth will deliberately reduce their work efforts. A few will retaliate by stealing or sabotaging equipment. (USC Marshall Magazine, Fall 2005) I would say this is an impact on productivity!

    Finding and keeping good staff is one of the biggest issues faced by every small business. Porath and Pearson (a co-researcher) make these suggestions:

    • Set zero-tolerance expectations.
    • Take an honest look in the mirror.
    • Weed out trouble before it enters your organization.
    • When incivility occurs, hammer it.
    • Don’t make excuses for powerful instigators.
    • Invest in post-departure interviews.

    Think about your own behavior at times. How do you treat your staff? I know I can easily get frustrated and have to be careful about the tone I use. The cost of not being nice (or at least professional) could be costing your company more than you think.

    (This was originally posted in 2007.)

    Creative Commons Licensephoto credit: Lara604
  • Lessons for Bosses from The Devil Wears Prada

    Watch the movie or read the book The Devil Wears Prada by Lauren Weisberger and you’ll get a good laugh. At first, the hard driving boss, Miranda Priestly, seems like a joke. How could anyone be so mean to their staff? (She’s even worse in the book!) Then you will inevitably begin to muse if your management style resembles Miranda’s. (I know I did.)

    There’s got to be a little part in all of us that would love to bark out orders without having to think about our tone or proper word choice so as not to offend or to effectively motivate our staff. I know I would! It is especially prevalent in a small business where the owner/manager hasn’t had a lot of training in staff development or who may have relatives as staff. In addition, we always seem to be juggling a million balls and the effort to communicate starts feeling like a “game”. Why can’t our people just do what we say with a smile on their face and do it right the first time? Why can’t our assistant think ahead and take care of routine things without us having to remind her?

    Well – even though Miranda’s ways may make you laugh, here are some lessons I think we can all take away.

    Some of the techniques that didn’t work:

    • Face it – she was down right abusive to her staff. No one should be this bad.
    • She wasted staff time by not being clear and providing as many details as she could. Emily, Miranda’s assistant, was always off on goose chases trying to fill in the missing information. Wasted time equals wasted money, so the business could have been more profitable.
    • Fear only works for a short time in most people. Eventually your smart staff will decide to move onto another job because it isn’t worth working for you.

    Some of the techniques that did work (you don’t have to like them, but things got done):

    • Miranda had consistent habits and ways of wanting things done. She didn’t waver much from these. Since assistants never lasted very long, it was relatively easy to train the new person to meet her needs (at least the habitual ones).
    • Use of a daily shared file between all her assistants that they called The Bulletin was an excellent tool. This file was used to log all Miranda’s messages and requests. You only had to go to one place to look for the information, plus a nice history was saved.
    • When Miranda traveled, a detailed itinerary was created. Everyone knew, including Miranda, what was going on. All the necessary phone numbers and such were noted in one place.
    • The staff used tools to get their jobs done, especially new computers and phones with up-to-date address books.
    • Miranda did not try to do it all herself, she delegated to her staff. She made many of the final decisions, but they did much of the initial analysis and production work. Heck, she even had someone take in her dry cleaning while she focused on larger picture tasks. (I see nothing wrong with that!)
    • Employees had to dress in high fashion. This policy upheld the image of the firm.
      She was honest and upfront to applicants about what the job entailed. They may not have known everything, but they were warned about what to expect.
    • Working for a prestigious company with a perceived opportunity for growth, is enough to keep some employees. Even though staff complained, they stayed on.

    You may not like, or even agree with Miranda’s style. But, things did get done. Yes, some of her approaches (ok – lots) were clearly unproductive and no one really wants to be thought of as an ogre. Yet…there is some satisfaction in things “just getting done”.

    (This was orginally posted in 2006.)

    Creative Commons Licensephoto credit: THOR
  • How to Work & Live Simply

    Achieving balance can seem as elusive as finding the Holy Grail. We work at it and work at it but the scale of balance keeps tipping. I have a suggestion for a first step. Make things simpler. But what does it mean?

    I’m a firm believer that we make things hard for ourselves. We complicate our own lives by taking on too much, not honoring our boundaries, allowing too much clutter to be around us – both visual and non-visual — and not utilizing tools effectively.

    The American Heritage dictionary defines simply as “clear, absolute, altogether and frank”. But it also is defined as “not wise and foolish”. The last definition is what most people think of when they hear “simply”. We think that means we will become a simpleton, a person without judgment or intelligence.

    In this day and age, I totally disagree. I think we have a tendency to over-complicate our processes and procedures. Many times it is because we don’t even know what they are. We move along in our work and life doing things the “same old way” without assessing if they can be done more easily. Easier does not mean less effective; it’s exactly the opposite. It means doing something for the right reason. Sometimes that means not doing something at all or accepting an alternative approach. For “Type A” people who have a perfectionism streak, this is really hard. Trust me, I speak from experience.

    I define “simply” as an end state. It is a state of being that you reach. When I hear the word “simple”, it is usually followed by a sigh of peace. “Simply” is relaxed, with minimal stress, where things just flow – they just work or click. This is much easier said than done. You get there by minimizing complexity, by reducing the constraints in your life and by eliminating the clutter around you. This only happens when you make decisions and choose to let go.

    The life of a working professional is especially complicated. We wear many hats so it is assumed that we have many skills by which to wear those hats. (Wrong!) We also have two families; one at the office and one at home. We are passionate about making a difference for both and juggling their different demands. Our schedule must encompass both families’ needs or we don’t move forward in life.

    Here are some real-life conversations with my clients who want to live a simple life:

    • “I volunteer in many areas. I find it difficult to say “no” because I’m passionate about those areas I help out in. I know I make a difference. I also know deep down there is a cost when I’m spread too thin. I’m not happy or as fulfilled as I want to be. My family doesn’t get the guidance or oversight they need. Key projects get delayed at work due to a lack of time. I work way too many hours.”
    • “My weight is higher than it should be. I have the best intentions to go to the gym and exercise but project deadlines become the priority. Lots of time I get working at my desk and completely forget to eat.”
    • “It takes forever to make a decision. People are not empowered, trusted, trained or held accountable for making decisions. They wait for the “team” or me as the manager to decide. We have yet another meeting or wait until the analysis is perfected (which it never will be). Many decisions are hastily made at the last minute causing extra hours and stress to get the task done behind the scenes.”
    • “We know our existing technology tools can shorten the steps but we don’t have the time or inclination to learn how. We don’t want to spend the money to get help or even admit we don’t know something. So, we keep doing things the same old way, knowing it is inefficient.”
    • “I don’t feel financially secure. I really don’t have a solid financial plan or budget. We have a plan but we don’t live within it. We are so busy working and making good money, yet we aren’t putting our money to work for us. We’re losing opportunities to make even more money or contribute to others.”
    • “Some of the people in my life cause me stress. Our sense of “team” at work is being compromised by some poor attitudes, control issues or lack of responsibility. My children are going through a phase that I know needs more of my parental guidance. I feel distant from my spouse.”
    • “I’m just plain tired and have lost some of the joy in life. It’s easier to just keep plodding along than to stop and fix it. I don’t ask for help for anything. Either I don’t know how or I just won’t do it.”

    So how can you stop the cycle and start down the path to simplicity?

    It starts by knowing what you want. What are your goals or intentions? What is most important to you? Just because you make good money doesn’t mean you are satisfied. Create a list and prioritize the items. If this is hard for you, answer these questions: I want to be…, I want to do…, I want to have…

    Then plan what you need to change. Look at your daily schedule and decide how you need to operate differently so you can be working on your intentions. Establish a few routines. Let go of some responsibilities or groups you belong to. Use your resources. Look around, who can you delegate or outsource to? Can some training get you going faster? Establish some milestones or tasks with intentional dates.

    Assess your progress. Document your status and revise the plan as needed. Now is also the time to seek counsel. We all need accountability. This can be a spouse, good friend, colleague at work, trusted advisor, coach, mastermind group or even your small group at church. If you must do it alone, try journaling in a dialogue format. I use a planning calendar with my staff at work, use a form to measure my personal goals each week, occasionally journal, and have a monthly mastermind group. These all fit different needs and helps to keep me on track. It’s a risk to admit I’m not on track but it feels so good when I can share with someone that I am.

    The office supply store, Staples, has it all figured out. All you have to do is push a red button that says “easy.” The button is clearly marked, visible and accessible. You have confidence that when you use it, something good will happen for you. It’s simple. Find your button. The hard part is pushing it. Have confidence in yourself to make some changes that will move you forward. Heck, add some funny noise to your button. Change is more likely to happen when you’re smiling!

    (This was originally posted in 2005.)

    Creative Commons Licensephoto credit: Frédéric DUPONT